Fvaji Terms and Conditions — Complete terms for platform use

These Terms and Conditions ("Terms") constitute a binding agreement between the Fvaji platform ("Fvaji", "we", "us") and you ("user", "player"). By using Fvaji's website, mobile app, or any service, you are deemed to have agreed to these Terms.

1 General Terms & Conditions

Fvaji is an international online gaming platform serving users in Bangladesh. The platform operates under an international gaming license.

• You must be at least 18 years old and online gaming must be legally permitted in your country of residence.
• To use Fvaji's services, you must have a valid email address and phone number.
• Each person may register only one account. Multiple accounts are strictly prohibited.
• Fvaji reserves the right to change the terms at any time. Users will be notified in due course when changes occur.
• If you have any questions about these Terms, contact Fvaji's support team.

2 Account Register

To open an account on Fvaji, you must provide accurate and complete information. If false or incorrect information is provided, the account will be closed and deposited funds may be forfeited.

• During registration, you must provide your real name, date of birth, and contact information.
• A copy of your national ID card or passport may be requested for account verification.
• Keep your account password confidential. Notify Fvaji immediately of any unauthorized access.
• Allowing anyone else to use your account is prohibited.
• Accounts may not be transferred, sold, or handed over to others.

As part of the KYC (Know Your Customer) process, Fvaji may verify identity at any time. If this process is not completed, withdrawals or other services may be restricted.

3 Deposits and Withdrawals

Deposits and withdrawals on Fvaji are conducted in a safe and transparent manner. All transactions are protected by SSL encryption.

• Deposits can be made via mobile banking, bank transfer, and approved payment gateways.
• Minimum deposit amounts will be stated on Fvaji's deposit page.
• Withdrawal requests are generally processed within 1–3 business days.
• Account verification must be completed before withdrawal.
• Deposited funds will only be returned to the registered payment method.
• Additional verification may be requested for deposits and withdrawals for security purposes.

4 Bonuses & Promotions

Fvaji offers registration bonuses, deposit bonuses, free spins, and other promotional offers from time to time. Each offer has its own terms.

• After receiving a bonus, you must meet the specified wagering requirement before any withdrawal can be made.
• Wagering requirements are generally 15–30 times the bonus amount. Details will be stated in the terms of each offer.
• Bonus funds cannot be withdrawn directly — they may only be used for gameplay.
• Fvaji reserves the right to cancel bonuses if suspicious bonus use is detected.
• Each promotion must be used within its specified validity period. Expired bonuses will be automatically cancelled.

5 Betting & Gaming Rules

Betting and playing games on Fvaji has its own rules that all players must follow.

• Once confirmed, bets cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, Fvaji reserves the right to void the affected bet.
• Data feed delays in live betting events may affect decisions. In such cases, Fvaji's decision is final.
• All slots and casino games are RNG certified and independently audited.
• In case of game-related disputes, Fvaji's server logs will be considered final evidence.

Maximum betting limits are specified on Fvaji. Separate limits may apply for high rollers, which can be modified through application.

6 Prohibited Activities

The following activities are completely prohibited on Fvaji, and if detected, the account will be closed and the balance forfeited:

• Money laundering or transactions involving illegal funds
• Fraudulent activity or use of unauthorized software
• Playing games using bots or automated systems
• Claiming bonuses through bonus abuse or multiple accounts
• Collaborating or artificially influencing results
• Attempting to hack or gain unauthorized access to the platform
• Harassing or threatening other players

7 Account Closure and Suspension

Fvaji may suspend or permanently close an account under the following circumstances:

• In the event of a terms violation
• Upon detection of fraudulent activity
• Failure to verify identity
• Inactive for an extended period (more than 12 months)
• If you request account closure yourself

In case of account closure, the balance will be refunded according to the rules, but the balance may be forfeited in case of violation of terms.

8 Responsible Gaming

Fvaji places responsible gaming as the top priority. We want every player to enjoy safely and within limits.

• You can set your own deposit limits, loss limits, and session time limits.
• You can temporarily block your account for a set period using the self-exclusion option.
• If signs of gaming addiction are detected, Fvaji contacts directly and provides assistance.
• Fvaji follows strict policies on age verification to protect minors.

9 Privacy and Data Security

Fvaji is committed to protecting your personal information. We follow international data protection standards.

• Your information is never sold to third parties.
• Data is used solely to provide our services and comply with legal obligations.
• All transactions and personal data are protected with SSL 256-bit encryption.
• Read our Privacy Policy to learn more about privacy.

10 Dispute Resolution

If you have a dispute with Fvaji, first try to resolve it by contacting the support team directly. We take all complaints seriously and try to resolve them quickly.

• An initial response will be provided within 7 business days after submitting a complaint.
• Complex disputes may take up to 30 business days.
• In the event of a technical dispute, Fvaji's server logs and records shall serve as the final and binding evidence.
• If you are not satisfied with Fvaji's decision, you may appeal to the licensing authority.

11 Changes to Terms

Fvaji reserves the right to change, modify, or update these terms at any time. When changes are made:

• Updated terms will be posted on the website with the publication date.
• For significant changes, notification will be sent to the registered email.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the new terms, close your account and withdraw your balance.

These Terms were last updated in January 2026.