💚 Your Safety, Our Commitment

Fvaji Responsible Gaming — Our Commitment to Safe Gaming

Fvaji believes gaming should be a source of entertainment — not stress. We are committed to helping you play safely, within your limits, and in a healthy way.

Need Help Urgently?

If you feel you're losing control over your play, take action now.

Set Limits on Your Account
Important Warning

Fvaji's services are for users aged 18 and above only. Gaming is a form of entertainment — never treat it as a source of income or a way to solve financial problems.

What Is Responsible Gaming

Set Your Own Boundaries for Fun

Responsible gaming means playing with awareness — knowing when to stop, how much to spend, and where gaming fits in your life. Building a culture of responsible gaming at Fvaji is one of our most important goals.

We know the excitement of gaming can sometimes make it easy to lose track of your limits. That's why Fvaji has built a range of tools and features to help you stay in control. From deposit limits to full self-exclusion — every option is in your hands.

Remember — Fvaji wants you to stay healthy and happy in the long run. Winning big once won't solve all your problems — it's wise to keep that thought at a distance.

Fvaji's responsible gaming tools are completely free and available to access at any time.

The Golden Rules of Responsible Gaming
1
Set Your Budget in Advance

Decide how much you're willing to spend before you start playing. When you reach that limit, stop.

2
Stick to Your Time Limits

Avoid playing for long stretches at a time. Take a break every hour.

3
Let Go of Chasing Your Losses

Trying to recover losses by placing more bets after a loss is dangerous.

4
Treat Gaming as Entertainment

Winning feels great, but losing is part of the game. Gaming is not a way to earn money.

Fvaji's Protection Tools

All the Tools to Keep Yourself Safe Are in Your Hands

You can activate any of these tools at any time by logging into Fvaji and going to Settings.

💰
Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once set, increasing your limit requires a 24–72 hour waiting period — but decreasing it takes effect immediately.

📉
Loss Limit

Decide in advance the maximum amount you're willing to lose within a set period. Once you reach that amount, Fvaji will automatically stop you.

⏱️
Session Time Limit

Decide in advance how long you want to play. When your time is up, you'll receive an alert and your session will end automatically.

🧊
Cooling-Off Period

If you need to step away for a while, set a cooling-off period of anywhere from 24 hours to 6 weeks. During this time, your account will be closed for gaming.

🚫
Self-Exclusion

You can keep your account closed for anywhere from 6 months to 5 years. During this period, no access will be available and the account cannot be reopened before the period ends.

🔔
Reality Check

Reminders will appear on your screen at set intervals — showing how long you've been playing and how much you've spent. A nudge to keep you grounded in reality.

Recognize the Warning Signs

Watch Out for These Warning Signs

Gaming addiction develops gradually — not overnight. If you notice any of the signs below in yourself or someone close to you, take action promptly:

⚠️
Spending Over Budget

You keep exceeding the limits you set for yourself.

⚠️
Chasing Losses

You're chasing losses by placing more bets to try to win back what you've lost.

⚠️
Lying About Gaming

You are hiding the truth about your gaming from family or friends.

🔴
Using Emergency Funds for Gaming

Using money meant for rent, your child's education, or loan repayments for gaming.

🔴
Restlessness When Unable to Game

You feel upset, angry, or anxious when you're unable to play.

🔴
Impact on Work or Relationships

Gaming is negatively affecting your work, family, or social life.

Check Yourself

Think through the questions below honestly. If more than 3 of your answers are "yes", consider seeking help.

1

Have you spent more time or money on gaming than you originally intended?

2

Have you tried to cut back or stop gaming but been unable to?

3

Have you sacrificed time with family or at work in order to game?

4

Have you placed more bets trying to recover money you've lost?

5

Have you lied to people close to you about how much you've been gaming?

6

Have you turned to gaming to escape stress or emotional pain?

This is not a professional assessment. If you're concerned, contact Fvaji Support. We'll help you without any judgment.

Child Protection

Fvaji's Protection of Minors

Fvaji strictly enforces an 18+ policy. We take active measures to ensure minors are never able to access the platform.

  • Age Verification Is Mandatory at Registration
  • Date of birth is verified during KYC document checks
  • Additional verification is required for suspicious accounts
  • Immediate closure of any account identified as belonging to a minor
  • Recommendation to Use Parental Control Software

If you find out that a child is accessing Fvaji on your device, contact our support team immediately.

Age Verification

Age verification is carried out at every registration. Deposits are not possible without completing document verification.

Instant Block

If a minor is identified, the account is blocked immediately and the process to return any deposited balance is initiated.

Parental Advisory

Set a password and parental controls on your device to prevent children from gaining access.

Direct Report

If you spot any suspicious account activity, report it directly to Fvaji support.

Common Questions About Responsible Gaming

Your balance remains safe during self-exclusion. Once the exclusion period ends, or through direct contact with support, you can request a withdrawal. No bets or transactions will be processed during the exclusion period.

Your deposit limit can be changed at any time, but increasing it requires a 24 to 72-hour waiting period — this is intentional, to prevent impulsive decisions during moments of crisis. Decreasing your limit takes effect immediately.

We are unable to intervene in another person's account without their consent, but if you contact Fvaji Support we can offer guidance and resources. Encourage that person to seek help themselves — Fvaji can assist them with self-exclusion or connect them with a support network.

When you set up a Reality Check, Fvaji will send you a notification at regular intervals (e.g. every 30 minutes or 1 hour) showing how long you've been playing and your total wager amount. At that point, you can choose to continue playing or stop.

Your account does not reopen automatically once the self-exclusion period ends. You'll need to contact Fvaji support and go through a 7-day reflection period, during which Fvaji will ensure you are making a fully informed decision.
Help & Resources

Asking for Help Takes Courage

You don't have to face this alone. Fvaji's support team is always here for you.

24/7 Support

Fvaji's Bengali-speaking support team is available around the clock. Reach out via live chat — no question is too small.

Non-Judgmental Advice

Fvaji's support team is fully trained. When you talk to us about addiction, you'll receive help and solutions — not judgment.

Resources & Guides

Information and guides on responsible gaming in Bengali are available at Fvaji's Support Centre.

Completely Confidential

Your conversation will be kept completely confidential. Nothing will be shared with anyone.

Follow-Up Care

Even after self-exclusion, Fvaji will check in with you regularly to see how you're doing.

Guide for Families

If you want to help a loved one, Fvaji also provides guides and advice for family members.

Play Safe, Stay Happy

Let gaming be your entertainment at Fvaji. Set your limits, stay informed, and reach out for help whenever you need it.

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